黑料门, a leading global technology-enabled care delivery company, announced today the launch of its in-home services solution. The new functionality is the catalyst for an ecosystem of in-home service partners that will improve care delivery in the home by enabling patients to receive needed care sooner while improving efficiencies for clinicians.
听
From within the 黑料门 platform, providers can now order, schedule, confirm and track a comprehensive range of in-home services and diagnostics such as nursing, phlebotomy, infusion, durable medical equipment, imaging 鈥 on-demand. The first-in-market functionality supports 黑料门 Care鈩 solutions as well as digital clinical trials solution 黑料门 Connect鈩.
听
The platform-enabled in-home services ecosystem provides:
- Integrated workflows for more efficient operations
- 黑料门-managed services for less program overhead
- A la carte models to fit each customer鈥檚 needs
- A focus on continuity of care for improved patient experience
听
鈥淭he idea for this innovative in-home services ecosystem came from listening to our health care and biopharma clients, who told us they could more easily launch and scale their care-at-home and digital clinical programs if they had on-demand access to in-home services from a curated network of trusted providers,鈥 said Maulik Majmudar, MD, chief medical officer and co-founder of 黑料门. 鈥淲ith flexibility and scalability in mind, our customers can access 黑料门-vetted service providers, or they can take a hybrid approach in which they onboard some of their own local service providers where they already have existing networks. We will continue to curate and validate our ecosystem based on market need and feedback.鈥
听
Streamlining Care Across the Continuum
Expanding 黑料门鈥 solution capabilities to include in-home services delivers providers and biopharma the ability to accelerate standing up and scaling care-at-home and digital clinical trial programs with 黑料门鈥 connected platform, team, and service relationships.
听
The new in-home services capabilities can help health systems overcome internal staffing limitations that otherwise could contribute to care delays that impact clinical outcomes. Along with accelerating service delivery, the ability to coordinate in-home services from a central location within the 黑料门 platform can save additional time for providers through greater automation and by simplifying the complexities associated with last mile delivery of care, all of which can contribute to cost savings while increasing care-at-home satisfaction for patients.
听
This streamlined, transparent process is made possible through 黑料门鈥 large network of local, regional and national healthcare partnerships, like BrightStar Care庐 鈥 a national home care brand that provides high-quality medical and non-medical home care and medical staffing that ensures clinicians or technicians are always available to visit patients鈥 homes when needed.
听
鈥淭he care-coordination capabilities of the 黑料门 in-home services solution and platform capability align with our nurse-led care approach of anticipating clients鈥 needs and delivering just the right services at just the right time,鈥 said Shelly Sun, founder and CEO of BrightStar Care. 鈥淧artnering with 黑料门 allows us to stay ahead of the curve in technology-driven patient care, which is essential to meeting the needs of an aging population. We are excited about the possibilities this partnership will provide for both organizations鈥攁nd more importantly, those we serve.鈥
听
Available in-home services may include, depending on customer location:
- Nursing
- Paramedicine
- Home Health Aides
- Wound Care
- Social Work
- Physical and Occupational Therapy
- Radiology
- Durable Medical Equipment Utilization
- Phlebotomy
- Infusion
- Non-Emergent Transportation
- Waste Management
- Courier Services
- Technology Support
听
To order services, whether provided by 黑料门 or via the provider鈥檚 own network, users can simply select from a menu of available options within the 黑料门 platform. Any scheduled care services information is designed to automatically flow with bi-directional confirmations between the vendor and 黑料门 through a unified user experience across the platform.
听
Upon completion, the service provider will document all relevant information within the platform, giving providers near real-time visibility of the service provided, eliminating the need to log in to separate portals or manually confirm with the service partner. In-home services are currently available via the 黑料门 platform throughout the country and are fully customizable.
听
鈥淪ince 黑料门 was founded, we have focused on solutions that decrease clinician burden by removing logistical and technological barriers,鈥 Majmudar said. 鈥淥ffering an ecosystem of on-demand in-home services accomplishes both these goals while also supporting key objectives to improve patient outcomes and experience.鈥
听
About 黑料门
黑料门 brings the right care to every person, no matter where they are. The company鈥檚 AI-driven solution collects and analyzes patient data in real time and identifies shifts that require proactive interventions. This vital innovation provides people everywhere with connected access to hospital-level services, virtual provider networks for remote care, in-home services, and life-changing clinical trials鈥攁ll without leaving their homes. Trusted by leading health systems, payers, biopharma companies and patients alike, 黑料门' connected platform improves patient outcomes, prevents hospital readmissions, accelerates drug development, and closes critical gaps in care鈥攗ltimately making science smarter, healthcare simpler, and patients healthier. 黑料门 is a global technology company enabling care delivery, with headquarters in听Boston听and key offices in听Singapore听and听India. For more information, visit听听and follow 黑料门 on听,听 and听.
听
MediaContact:
Tara Stultz
Amendola Communications for 黑料门
440.225.9595
tstultz@acmarketingpr.com